Privacy Policy

Effective Date: March 10, 2026

8 Point Technology LLC (“we,” “us,” or “our”) operates the website https://www.8pointtech.com (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, with whom we share it, how long we retain it, and your rights regarding your data.

We provide structured cabling, low-voltage systems integration, network design and installation (wired and wireless), security camera systems, audio and video installations, and related consulting and tech support services, primarily for commercial and residential clients in and near Tennessee, United States. Our services are performed on-site, and the Site serves mainly to provide information about our services and allow potential clients to submit inquiries via our contact form for consultations and quotes.

1. Information We Collect

We collect information in the following ways:

• Information You Provide Directly Through our contact form (powered by Contact Form 7 and/or WPForms Lite), we collect: name, email address, phone number, subject, and message. This information is used solely to respond to your inquiry, schedule on-site consultations, and provide quotes.

• Automatically Collected Information When you visit the Site, we (and our service providers) may automatically collect certain non-personal information, such as:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed, time spent on pages, and other usage data

  We use MonsterInsights (Google Analytics for WordPress) to collect aggregated, anonymized website usage statistics to improve the Site and understand visitor behavior. This may involve cookies or similar technologies (see our separate Cookie Policy for details).

• Other Sources No user registration, accounts, comments, newsletters, or other interactive features are currently enabled on the Site that collect additional personal data. We do not collect sensitive personal information (e.g., financial details, health data, or biometric information).

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries, schedule consultations, and provide quotes or services.
• Operate, maintain, and improve the Site.
• Analyze Site usage and performance (via anonymized analytics).
• Comply with legal obligations, prevent fraud, or enforce our rights.

We do not sell your personal information to third parties.

3. How We Share Your Information

We share information only as necessary:

• Service Providers: With trusted third-party providers who assist us, such as:

  • Bluehost (our hosting provider) for Site hosting and server operations.
  • Automattic (for Jetpack features, if used for security/performance, and Akismet for spam protection).
  • CleanTalk for anti-spam protection on forms.
  • Google (via MonsterInsights/Google Analytics) for anonymized analytics.
  • Mailchimp (via MC4WP, if you use email marketing features) for any email communications.
  • WP Mail SMTP for reliable email delivery of form submissions.

  These providers are contractually obligated to protect your data and use it only for the services they provide to us.

• Legal Requirements: If required by law, subpoena, court order, or to protect our rights, safety, or property.

• We do not share your information for marketing purposes or with unrelated third parties.

4. Data Retention

• Contact form submissions (name, email, phone, subject, message) are retained for as long as necessary to provide services, respond to inquiries, or for legitimate business purposes (typically up to 3–5 years, or longer if related to an active project/contract).
• Analytics data (anonymized) is retained in accordance with Google Analytics standards (configurable, often 14–26 months by default).
• Server logs (e.g., IP addresses for security) are retained temporarily as needed by Bluehost for hosting purposes.

We delete or anonymize data when it is no longer needed, unless required for legal, accounting, or security reasons.

5. Security

We take reasonable measures to protect your information, including secure hosting with Bluehost (which uses encryption and other safeguards), access controls, and anti-spam tools. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on applicable law (primarily US state laws, as we primarily serve Tennessee residents):

• You may request access to, correction of, or deletion of your personal information (e.g., contact form data we hold).
• To exercise these rights, contact us at info@8pointtech.com. We will respond within a reasonable timeframe.

We do not respond to “Do Not Track” browser signals, as we do not engage in targeted advertising or data sales.

7. Third-Party Links and Services

The Site may contain links to third-party sites (e.g., social media or partners). We are not responsible for their privacy practices. Review their policies separately.

8. Children’s Privacy

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

8 Point Technology LLC 2491 N Mount Juliet Rd, Suite 445 Mt. Juliet, TN 37122 United States

Email: info@8pointtech.com Phone: 615.629.8080